JACKETS

    COATS

      FAUX FUR COAT

        LEATHER JACKETS

          Welcome to Mon Élise

          At Mon Élise, we’re committed to offering a diverse range of high-quality, affordable products tailored to the needs of our UK customers. Our goal is to provide a seamless shopping experience with products that deliver both value and reliability.

          With secure payments, fast delivery, and customer satisfaction at the heart of everything we do, we aim to make your shopping experience smooth, enjoyable, and worry-free.

          FAQ – Frequently Asked Questions

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          What types of products do you offer?

          We offer a carefully curated selection of women’s clothing, including dresses, tops, jeans, outerwear, knitwear, activewear and accessories. We work with suppliers who meet international quality standards to ensure durability, comfort and style

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          Do you work with ethical suppliers?

          Yes. Our partners follow responsible labour standards and hold certifications that guarantee fair working conditions and reduced environmental impact — a growing priority among UK shoppers.

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          Are your packages eco-friendly?

          Whenever possible, we use recyclable or reusable materials, aligned with UK environmental goals

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          Do your sizes follow the UK standard?

          Yes. All our products use the UK sizing standard.

          We also provide detailed size guides to help you choose the ideal fit and reduce unnecessary returns — one of the most common concerns among shoppers in the UK

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          Is it safe to shop on your website?

          Yes. Our store uses SSL encryption, anti-fraud technology and secure payment processors widely used in the UK. Your personal and financial data are never shared with third parties

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          Which payment methods do you accept?

          We accept debit/credit cards, PayPal, Apple Pay, Google Pay and other popular UK payment options. For extra protection, payments may require 3D Secure authentication.

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          Do you offer international shipping?

          Yes! We ship to most countries, including Europe, the USA, Canada, Australia and Latin America. All shipping options and prices are shown at checkout.

          How long will my order take to arrive?


          • Standard UK delivery: 5–12 working days

          • Express UK delivery: 4–10 working days

          • International delivery: 7–20 working days (depending on the destination)
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          How can I track my order?

          Once your parcel has been dispatched, you will receive an email with your tracking number. You’ll be notified automatically of any updates regarding your delivery.

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          What should I do if my order is delayed?

          If your estimated delivery time has passed, please contact us so we can open an investigation with the courier. Delivery delays are common concerns in the UK fashion sector, and we treat these cases with priority

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          Can I return an item if it doesn’t fit or I’m not satisfied?

          Yes! We accept returns within 30 days of receipt, as long as the product is in perfect condition, with tags attached and no signs of wear

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          How can I contact you if I have an issue with my order?

          Our customer support team is available via:

          • Email
          • Live chat
          • Social media

          We reply within 24 hours on average, in line with the standards of major UK retailers.

          What if I receive the wrong item or a faulty product?

          Please take a photo and contact our support team. We will arrange a replacement immediately or issue a full refund — these cases receive priority handling, as they are among the most common complaints in the fashion industry.